The following accessibility information applies to the websites of the bikesharing systems operated by Deutsche Bahn Connect GmbH. These currently include www.callabike.de, www.stadtrad.hamburg.de, www.stadtradlueneburg.de, and www.regioradstuttgart.de.

As part of Deutsche Bahn Group, Deutsche Bahn Connect GmbH has implemented adjustments and improvements in accordance with the Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz – BFSG), which transposes Directive (EU) 2019/882 of the European Parliament and of the Council on the accessibility requirements for products and services, and the BFSGV (Regulation on Accessibility Requirements for Products and Services under the Accessibility Strengthening Act).

With these measures, Deutsche Bahn aims to fulfill its social responsibility as Germany’s largest mobility provider by ensuring equal access to our information and digital services for all individuals.

For technical accessibility requirements, we follow the harmonized European standard EN 301 549 and the current version of the WCAG guidelines (version 2.2), conformance level AA.

This application meets the criteria of the current WCAG to a large extent.

It is subject to ongoing self-assessment and review processes and is continuously optimized regarding accessibility requirements.

Despite our efforts, users may still encounter barriers when using our services.

Description of the Service

Our service includes registration and the provision of information on how the bike rental system works. The goal is to enable all people, regardless of any impairments, to use our services.

Descriptions and Explanations Necessary to Understand and Use the Service

We have conducted an internal accessibility review of our website. The basis for this review was the WCAG 2.2 guidelines. We tested keyboard and screen reader operability. We also checked the clarity of content and forms, as well as contrast ratios, font sizes, and display across various devices.

Description of How the Service Meets Accessibility Requirements

The websites of the bikesharing systems operated by Deutsche Bahn Connect GmbH have been reviewed for accessibility in accordance with the Accessibility Strengthening Act and the BFSGV.

Responsible Market Surveillance Authority for the Company

Address: MLBF ((in development)
c/o Ministerium für Arbeit, Soziales, Gesundheit und Gleichstellung Sachsen-Anhalt
P.O. Box 39 11 55
39135 Magdeburg

Telephone: (0391) 567 4530

E-mail: MLBF@ms.sachsen-anhalt.de

Contact for Feedback

Have you noticed something on our website that is not accessible or fully usable? If so, please let us know.

Email: barrierefreiheit@callabike.de

Please send us the following information with your feedback to enable us to improve the existing barrier as quickly as possible:

-affected website (URL)
-Internet browser used + version
-Operating system used + version
-Screen reader used + version

Creation of This Accessibility Information

This information was last updated on June 27, 2025.