Call a Bike is the bikesharing service from Deutsche Bahn that is as good to the environment as it is to your wallet. For frequent cyclists or occasional users - bikesharing with Call a Bike remains inexpensive!
Call a Bike has two rates for you to choose from:
Are you an occasional user and just need a bike for short journeys? → Then the Starter rate is perfect for you.
Do you often travel by bike and cover longer distances? → Then our Premium option is the best choice. This option even lets you hire two bikes at the same time, while also giving you 30 free minutes at the start of your ride and a great price for the rest of your trip. Call a Bike's Premium rate is available as a convenient subscription.
Prices when using other products
The Call a Bike app also gives you access to our other bikesharing systems: RegioRadStuttgart, StadtRAD Hamburg and StadtRAD Lüneburg. When you use one of these bikes, you pay the local rate without a basic fee (unless otherwise agreed). If a system does not have a local rate without a basic fee, you pay the Call a Bike Starter rate.
Please note that the time you take a break will be counted as part of your ride time. You will pay a maximum of the daily rate.
Service fees
The Call a Bike network features virtual stations that make it easier for you to find a bicycle and for us to service our fleet. So when you finish your ride, please return the bike to one of these stations located in a public space. You don't have to do this if you take a break during your journey. The map in the Call a Bike app shows where stations, business areas (incl. flex zones where applicable) and no-parking zones are located. If you don't return bikes to a station, this means a lot of extra work for our team, so we charge a service fee based on the location of where you leave your bike.
Location & Fee
No fee
At a station
EUR 1 flex fee
Within flex zone, but not at a station
EUR 10 service fee
Outside the flex zone, but within the municipality
Obstructing a public space (our service team must move the bike)
In a no-parking zone
Berlin, Cologne, Munich (no flex zone): returning a bike outside a station
EUR 25 service fee
Outside the municipality
On ICE stations: Not return to station
In a location that is not barrier-free and publicly accessible (courtyard, staircase, basement, etc.)
EUR 50 service fee
Failure to lock the bike properly
Failure to return an electric cargo bike to its home station
Tips:
Only return your bike where the LED on the bike lock is green. If the LED flashes orange, you are in an area where a service fee is due.
Bookings of paused bikes are automatically terminated after 24 hours. If the paused bike is not at a station, this will result in a service fee. To avoid this, end the pause before 24 hours have passed.
Payment failure
We charge a flat rate of EUR 5 if the payment process fails, i.e. if you have selected the SEPA direct debit process as a payment method in your account but a direct debit transaction cannot be completed as intended.
Last modified: May 8, 2023