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Man parking a Call a Bike

The Call a Bike Service Fees

Please note that you will be charged a service fee if you end your ride outside a station. You can find the nearest Call a Bike station in the app.

We inform you in the app and by text message if you are parked outside a station. You then have 5 minutes to decide whether you

  • want to continue the journey and park the bike at a station

  • or simply register a break in the journey.

Berlin, Cologne & Munich: return of bikes at stations only

There are no flex zones in Berlin, Cologne and Munich. Please note that you will be charged a service fee of at least 10 euros if you end your ride outside a station. Stations are displayed in the app.

Service fee overview for Call a Bike

Service Fees

Fees for returning bikes:

Woman parks Call a Bike

Tips for proper parking

  • If possible, always return your Call a Bike to a station. Only at stations is the return free of charge.

  • Check the app to make sure you are parked at a station.

  • In addition, the bike lock flashes orange to indicate whether you have to pay service fees for parking at the current location.

  • Always park your bike in such a way that it does not obstruct other road users.