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FAQ

Do you have any questions?

Here are the answers!

Call a Bike is child's play. Nevertheless, it can be a bit bumpy here and there. That's why we've collected the answers to the most frequently asked questions for you. Either use the navigation via the five categories or use the search function by entering a keyword or your question. We will be happy to help you.

Do you still have questions?

If your questions remain unanswered, our customer service will be happy to help you! Send us a message and we will get back to you as soon as possible.

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Lost & Found

Found a bike?

Unfortunately, bikes are lost from time to time due to vandalism. If you discover one of our bikes in a no-parking zone, ditch, bush or other unusual place, report it via our app under "Damage" or via this form: callabike.de/en/report-a-bike

This way we can collect the bikes, repair them and quickly make them available to our customers again.

Thank you for your help!